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(573)336-3759
www.bestfriendsah.com
Susan is our Patient Advocate. She is our version of a hospital ombudsman. The dictionary may define ‘hospital ombudsman’ as an ‘objective person, who hears concerns and makes judgments as to what might be corrective action’. . I think that definition mostly works but I would add some of the following attributes:
You may reach Susan by calling her at the hospital at 573-336-3759 or emailing her at susan@bestfriendsah.com. I strongly suggest calling her since she is more a people person than a computer person and email often gets the better of her!
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